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WELCOME CURRENT ATTENDEES
You should have received an email with a link and a personal event Join Code to enter into the Brella platform, where the entire event will take place. Please note that no part of the 2020 Virtual Event will take place on this website.
You should have received an email with a link and a personal event Join Code to enter into the Brella platform, where the entire event will take place. Please note that no part of the 2020 Virtual Event will take place on this website.
REGISTRATION QUESTIONS
I DID NOT RECEIVE A VIRTUAL EVENT PERSONAL JOIN CODE, HOW DO I ACCESS THE EVENT?
I HAVE AN ACTIVE REGISTRATION & WOULD LIKE TO CANCEL MY REGISTRATION AND RECEIVE A FULL CREDIT TOWARDS A FUTURE EVENT.
I PREVIOUSLY CANCELLED MY REGISTRATION & WOULD LIKE TO NOW ATTEND VIRTUALLY.
I DID NOT RECEIVE A VIRTUAL EVENT PERSONAL JOIN CODE, HOW DO I ACCESS THE EVENT?
- Please email help@CrittendenConferences.com and we will respond as soon as possible.
I HAVE AN ACTIVE REGISTRATION & WOULD LIKE TO CANCEL MY REGISTRATION AND RECEIVE A FULL CREDIT TOWARDS A FUTURE EVENT.
- Please email info@crittendenconferences.com to kindly confirm your cancellation and we will reply with instructions to use your full credit at a future event. Your conference credit will never expire and may be used at any future time. In the event we raise registration prices, your original credit will be honored for your registration type, and no excess fees will be due.
I PREVIOUSLY CANCELLED MY REGISTRATION & WOULD LIKE TO NOW ATTEND VIRTUALLY.
- If you have previously cancelled your registration you will need to re-register yourself. You can do so by visiting our registration page and completing your registration as normal. If you would like to use a conference credit previously issued to you, please to refer to the instructions given to you during your cancellation, or email help@crittendenconferences.com for assistance.
BRELLA QUESTIONS & TROUBLESHOOTING
WHEN NAVIGATING SESSIONS IN BRELLA, THE SESSION VIDEOS ARE PRIVATE. HOW DO I VIEW THEM?
Videos will show as private because you are early to the session start time! Videos will only be available for viewing at their specific start time, there is NO need to login to Vimeo. If your video still shows as private at its appropriate start time, please refresh the page.
CERTAIN PAGES IN BRELLA ONLY SHOW BLANK WHITE PAGES, HOW DO I FIX THIS?
Please make sure you are using a Google Chrome browser, as other browsers may not be supported. If you are using a Chrome browser and still having issues, please make sure your browser is up to date. You can do this by:
Are you still experiencing issues? Please be sure to clear your cookies and cache. You can do this by:
WHAT IS THE BRELLA WEBSITE?
WHEN NAVIGATING SESSIONS IN BRELLA, THE SESSION VIDEOS ARE PRIVATE. HOW DO I VIEW THEM?
Videos will show as private because you are early to the session start time! Videos will only be available for viewing at their specific start time, there is NO need to login to Vimeo. If your video still shows as private at its appropriate start time, please refresh the page.
CERTAIN PAGES IN BRELLA ONLY SHOW BLANK WHITE PAGES, HOW DO I FIX THIS?
Please make sure you are using a Google Chrome browser, as other browsers may not be supported. If you are using a Chrome browser and still having issues, please make sure your browser is up to date. You can do this by:
- Opening a new browser
- Selecting the three vertical dots in the top right-hand corner
- Selecting Settings
- Selecting “About Chrome” at the end of the left-hand column
- Updating your browser if necessary
Are you still experiencing issues? Please be sure to clear your cookies and cache. You can do this by:
- Opening a new browser
- Selecting the three vertical dots in the top right-hand corner
- Selecting History
- Selecting “Clear browsing data” from left-hand column
- Selecting “Cookies” and “Cache” settings, and then clear data
WHAT IS THE BRELLA WEBSITE?
- https://next.brella.io/ , but please use your personal link & join code to make logging in a smooth process.